FAQ
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Is your practice affiliated with any healthcare system or company?
We are 100% independent, and this translates to a non-corporate, inviting atmosphere that is free of bureaucracy, allowing us to focus solely on patient care. Additionally, there is no hindrance with obtaining medical reports from any other facility, as we are able to easily access all health records from the various health care systems in our area. Our lack of affiliation to a larger system also enables our referral choices to be free of any bias, and there is no encouragement for us to refer when not absolutely necessary.
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Are referrals frequently done?
Over many years, Doug Mattingly and Thad Riley have a developed a very broad scope of practice, which is a tribute to both their experience and their passion about their ongoing acquisition of medical information. Although the vast majority of issues can be fully handled by us, referring to a specialist is done when truly needed, and we can work with you to select the best specialists at that time.
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What capabilities and procedures can be done in your practice?
We have an in-house laboratory for many point of care labs, swabs, urinalysis, etc. We can also do any detailed labs needed through LabCorp, which can be viewed by you through our portal. When indicated, we perform EKG’s, shots for headaches/ B12/ Testosterone/ cortisone/ antibiotics/ nausea, Flu Shots, nebulizer treatments, and ear irrigation. Our providers also can provide when needed the following: dermatological procedures (such as excisions or cryotherapy with liquid nitrogen), cortisone shots into most joints or bursae, ingrown toenail removal with matrix ablation, and trigger point injections.
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Do you make hospital rounds?
Our goal is to keep our patients out of the hospital, and we are very successful at this through being proactive with preventative health— as well as providing quick accessibility to us to resolve medical issues when they are first beginning. Although we do not make hospital rounds, we have hospitalists that work with us at each of the hospitals. Also, when emergent issues do occur, we can often call ahead to update the ER physician in an effort to expedite care.
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Are you able to help with weight loss or hormones?
Yes, we are very adept at these issues, and we will initiate and supervise treatment when it is truly indicated. For example, we can start bio-equivalent hormone replacement for postmenopausal women or Testosterone for men or women who are deficient, after discussing risks/ benefits/ goals of treatment. There are also a myriad of weight loss possibilities, which can be undertaken when indicated after an extensive discussion on the topic. Also, because insulin resistance and glucose spikes are common among people who struggle to lose weight, GLP-1 and GIP medications can be prescribed with significant cost savings when needed.
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How can I afford the membership?
Most of our patients report a great cost savings in regard to their medical expenditures. In general, there are much less ER visits, Immediate Care visits, and referrals— and there are even cost saving strategies for a good deal of medications that can be instituted. In addition, there is a tremendous time savings provided not only by the above but also through quick resolutions of health issues when they arise due to our accessibility.
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Is there anything else I should know about Doug Mattingly or Thad Riley?
They are both excellent diagnosticians with impressive expertise in medicine. This is applied in a relaxed and collaborative manner with the objective of reaching each individual’s unique health goals, while maximizing longevity and quality of life. All of this stems from our core values of excellence, integrity, commitment, and compassion.
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What if I do not have health insurance?
We absolutely accept patients with no health insurance. Besides the concierge membership, there would only be a payment with each office visit that is majorly discounted at over 50% of what the typical office charge would be. Additionally, we are able to assist with major cost savings at the pharmacy level by matching any generic prescriptions with a pharmacy coupon when requested, providing you with maximal savings. Finally, with the ability to text, call, see us virtually, or see us in the office when needed— our patients usually avoid the expenses of urgent treatment centers, emergency rooms, and hospitalizations due to this accessibility.
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Do you offer Longevity Medicine?
Yes, this is always a part of your membership at our practice. We offer personalized, proactive healthcare focused on extending healthspan through advanced diagnostics, biomarker analysis, and tailored wellness strategies. We will examine health factors that may impact lifespan such as your personal medical history, family, history, nutrition, exercise, lifestyle, weight, sleep, supplements, hormone levels, detailed lab results, and select genetic testing when indicated. Also, screening for cardiovascular disease in an effort to prevent future heart attacks or strokes can include testing for genetic causes of premature atherosclerosis and many different options for cardiac testing as indicated. Lastly, besides providing care as per the standard cancer screening guidelines, we additionally can offer Cancerguard, which is able to detect over 50 cancers in the blood. This is an impressive and much needed screening tool, since only about 30% of all cancer cases and deaths have recommended screening options at this time. Longevity Medicine at our practice is all about acting now and living longer and better.